General Report
This report allows you to filter your tickets by multiple fields and includes statistics data for each project:
- general project stats
- filter tickets by date range, ticket creator or assignee, stage, tags, color
- include/exclude archived tickets
- include/exclude ticket notes
- include/exclude ticket fields columns (custom fields as well)
- include/exclude extra columns with stats — ticket closing time, difference between closing and "required by" dates, and time spent in each column
- export tickets into CSV or Excel
- print view
Project Performance Report
This reports offers for each project:
- Cumulative and Bottlenecks graphs
- filter tickets by date range, ticket creator or assignee
- exclude/include specific workflow stages
- exclude/include archived tickets
- show the list of tickets included in the report
- export tickets into CSV or Excel
- print view