Microsoft OneDrive is a cloud storage service that enables you to keep files and pictures online. Simply attach your OneDrive files to smartQ tasks to make document collaboration even easier.
Select any email, then select a smartQ project to send it to. A new ticket will be added to that project, with all information contained in the email, including file attachments.
It works with Outlook 2013 and Outlook 2016 (both desktop and web clients). It does not work with Outlook 2016 on Mac and Outlook 2013 on Windows 7.
You can download the add-in from the Office Store.
Related blog post: Automating tickets creation from emails using email forwarding and filters.
Tired of remembering multiple logins? Now you can also use your existing Office 365 account to login into smartQ (even if it uses a different email address).